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Employee Assistance Program (EAP)
EAP + WORK/LIFE PROGRAM provided by HEALTH ADVOCATE
The Employee Assistance Program (EAP) is a free benefit for all City of Jacksonville employees.
All of us have experienced some type of personal problem, concern or emotional crisis at one time or another. The new Health Advocate EAP+Work/Life program, offered to you at no cost by your employer, gives you access to a Licensed Professional Counselor or Work/Life Specialist for help with personal, family and work issues.
Help is Only a Phone Call Away 24/7!
Phone 1-877-240-6863
Email: Answers@HealthAdvocate.com
Web:HealthAdvocate.com/Members
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
What is the EAP?
The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by HEALTH ADVOCATE. It's is a high-quality EAP firm specifically selected for their experience and responsiveness. The City has offered EAP services for many years in line with most government and private employers.
The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help.
Our EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.
EAP at a Glance
• Confidential Assistance
• Diverse EAP Professionals
• Multiple Locations
• Problem Resolution Focus
• Referrals to Community Resources
• Balancing Work & Family Life
• Financial Problems & Legal Difficulties
• Workplace Conflicts
• Alcohol/Drug Abuse
• Managing Stress
• Coping With Grief or Loss
• Childcare and Eldercare Concerns
• Parenting Issues
• Depression
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255