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Employee Benefits Division
The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.
Our extensive range of benefit programs cover Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.
To further support our employees, we conduct new hire orientation sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.
With our dedicated team and a diverse range of benefit programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.
Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202
Hours: Monday - Friday,8:00am - 4:00pm
Phone: 904-255-5555
Fax: 904-255-5565
Email: Benefits@coj.net
City of Jacksonville Benefit Guides
2025 Active Employee Benefits Guide - ADA Compliant B&W
2025 Active Employee Benefits Guide - Colored
2025 Retiree Benefits Guide - ADA Compliant B&W
2025 Retiree Benefits Guide - Colored
2025 FL Blue Plan Design Changes *New Information
2025 CVS Pharmacy Important Information *New Information
ADA Notice for COJ Wellness Program
Social Security Fairness Act
Upcoming Webinars, Seminars, and Wellness Events
WELLNESS LIVE WEBINARS
Register today for Florida Blue’s wellness education live webinars.
Missed passed webinars? Listen to past webinars recordings here.
Staying informed, getting resources and speaking with explerts on a variety of health topics for a Better You is just a few clicks away!
March is National Nutrition Month, and is the perfect time to develop a better eating habits. If you have been feeling sluggish or down lately, it may your body's way of telling you to eat more nutrient-rich foods. Good nutrition , along with keeping phycsically active, sleeping well and managing your stress, is important to healthy aging and reinforces your body's first line of defense against germs and illness.
March 2025 Topics
Understanding your Cholesterol 3 Weeks Series
Session 1 will review the role of cholesterol, what the number mean and risk factors. Taking steps to manage your cholesterol can help protect your heart and improve your health.
Session 2 will focus on the benefits of of healthy habits and talk about the lifestyle changes you can make for your heart health.
FLORIDA BLUE ANSWERS - Becoming and staying healthy can help you lower your healthcare premiums. Learn how with these tips and resources.
EMPOWER Retirement Webinar
For the past webinars, you can still register to replay the webinar on demand. 
Employee Assistance Program (EAP)
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HEALTH ADVOCATE EMPLOYEE ASSISTANCE + WORKLIFE SERVICES
The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It's is a high-quality EAP firm specifically selected for their experience and responsiveness.
The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help. EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.
Help is Only a Phone Call Away 24/7!!
Phone: 1-877-240-6863
Email: Answers@HealthAdvocate.com
Website: HealthAdvocate.com
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255
EAP at a glance:
Health Advocate Flyer
- Confidential Assistance
- Diverse EAP Professionals
- Multiple Locations
- Problem Resolution Focus
- Referrals to Community Resources
- Balancing Work & Family Life
- Financial Problems & Legal Difficulties
- Workplace Conflicts
- Alcohol/Drug Abuse
- Managing Stress
- Coping With Grief or Loss
- Childcare and Eldercare Concerns
- Parenting Issues
- Depression
Health - Florida Blue / UF Health
Website: https://www.floridablue.com/
Benefits & Coverage
Florida Blue HMO BlueCare Plan 48 : Benefits & Coverage Schedule of Benefits
Florida Blue HMO-High Deductible Plan 65 : Benefits & Coverage Schedule of Benefits
Florida Blue PPO BlueOptions Plan 05782 : Benefits & Coverage Schedule of Benefits
Florida Blue EPO UF HEALTH Plan 03768 : Benefits & Coverage Schedule of Benefits
Florida Blue City of Jacksonville Local Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com
Hours: Monday - Friday, 7:30am - 4:30pm
Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY number for the hearing impaired call: 1-800-664-5295 # 711
NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN
The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.
Dental - Humana Dental Insurance
Website: Humana.com
Humana Dental Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013 Group # 773983
*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
Life - Basic, Supplemental, Dependent, Statutory Life
MetLife\Hartford Life Insurance
MetLife Group Number: 261599
MetLife Customer Service: 1-866-492-6983
MetLife Insurance Certificates per Bargaining Unit
- BU 11 MetLife Insurance Certificate
- BU 40 Excluding Flight Officers, Sergeants & Bomb Squads
- BU 23 & 83 MetLife Insurance Certificate
- BUs 30,42,141 & 5555 MetLife Insurance Certificate
- BU 40 Flight Officers, Captains & Bomb Squads MetLife Insurance Certificate
- BU 41 Excluding Flight Officers, Sergeants & Bomb Squads
- BU 104 MetLife Insurance Certificate
- BU 179 MetLife Insurance Certificate
- BU 41 Flight Officers, Capatians @ Bomb Squads MetLife Insurance Certificate
- BU 190 MetLife Insurance Certificate
- BU 1111 MetLife Insurance Certificate
- BU 2222 MetLife Insurance Certificate
- BU 4444 MetLife Insurance Certificate
- BUs 10,12,13,45,46,70,90,120,130,240 & 279 MetLife Insurance Certificate
- BUs 37 & 140 MetLife Insurance Certificate
- BUs 81,82,83,86,87 & 89 Excluding Bomb Squads MetLife Insurance Certificate
- BUs 7,21,22,23,24,25,26,27,28,29,84 & 88 MetLife Insurance Certificate
- Retirees Policyholder Excluding those Previously Employed Under BU 70 - Retire Prior to Turning Age 70
- Retirees Policyholder Previously Employed Under BU 70 - Retire Prior to Turning Age 70
- Policyholder on Waiver of Premium Who Were Disabled prior to January 1,2025
Wellness - Florida Blue Better You
Earn 100 points in the Better You Wellness Program for each webinar you register/attend below:
For Questions contact: Denis Woods | Florida Blue Representative |
Phone: 904-255-5570
Email: denis.woods@bcbsfl.com
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