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Employee Benefits Division
The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.
Our extensive range of benefit programs cover Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.
To further support our employees, we conduct new hire orientation sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.
With our dedicated team and a diverse range of benefit programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.
Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202
Hours: Monday - Friday,8:00am - 4:00pm
Phone: 904-255-5555
Fax: 904-255-5565
Email: Benefits@coj.net
The City of Jacksonville is proud to be a Blue Zones Project Approved Worksite. This recognition reflects our commitment to creating an environment that supports the well-being of our employees by making the healthy choice the easy choice. As a Blue Zones Worksite, we promote purpose, connection, movement, and healthier options in our workplace culture.
City of Jacksonville Benefit Guides
2025 Active Employee Benefits Guide - ADA Compliant B&W
2025 Active Employee Benefits Guide - Colored
2025 Retiree Benefits Guide - ADA Compliant B&W
2025 Retiree Benefits Guide - Colored
COJ 2025 Place of Service - Choosing the right care at the right price
ADA Notice for COJ Wellness Program
Social Security Fairness Act
Upcoming Webinars, Seminars, and Wellness Events
Wellness Live Webinars
Register today for
Florida Blue’s wellness education live webinars.
Missed past webinars?
Listen to past webinar recordings here.
Staying informed, getting resources, and speaking with experts on a variety of health topics for a Better You is just a few clicks away!
June 2025 Topics
June is National Men's Health month! Small daily healthy habits can help reduce your risks of developing diseases and chronic conditions. Annual wellness check-ups and screenings offer numerous benefits, including early detection of diseases, better management of chronic conditions, and improved overall health and quality of life. They can also help reduce healthcare costs and increase lifespan.
Mental Health: Depression (Ask the MD - Sanitas) Wednesday, June 18, 2025 - 12:00pm - 1:00pm ET
Good health means being strong inside and out, from head to toe, physically, psychologically, and emotionally. In this FREE chat with a social worker, you will understand how positive mental health impacts your life, environment, the people in it- and how to effectively cope with unpleasant situations and enjoy life once again.
Topics to be discuss will include the following:
- Some statistics about depression
- Signs and symptoms of depression
- Risk Factors
- Suicide warning signs
- Treatments
Florida Blue Answers
Becoming and staying healthy can help you lower your healthcare premiums. Learn how with these tips and resources:
Empower Retirement Webinar
To register click the link or scan to QR code below
Register to webinar on demand
Rates for COJ Employees, Retirees and External Agencies Benefit Plans
2025 Rates for COJ Employees and Retirees
2025 Rates for EXTERNAL AGENCIES Employees
Flexible Spending Account (FSA)
Breakdown Per Payroll Deduction:
Health and dental plan rates are determined by the specific bargaining unit assigned by Employee Services.
Please note: not all part-time employees are eligible for benefits.
Employee Assistance Program (EAP)
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Health Advocate Employee Assistance + Worklife Services
The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It is a high-quality EAP firm specifically selected for their experience and responsiveness.
The EAP is a 24-hour confidential counseling, coaching, and consulting service that helps employees resolve personal problems that could interfere with work and productivity. The focus is on improving health and performance and providing a hassle-free way for employees to access professional, objective help. The program is based on the understanding that everyone experiences problems that can cause stress, conflict, or difficulty concentrating, affecting both quality of life and work focus.
Help Is Only a Phone Call Away 24/7!
Phone: 1-877-240-6863
Email: Answers@HealthAdvocate.com
Website: HealthAdvocate.com
What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255.
EAP at a Glance
Download the Health Advocate Flyer
- Confidential Assistance
- Diverse EAP Professionals
- Multiple Locations
- Problem Resolution Focus
- Referrals to Community Resources
- Balancing Work & Family Life
- Financial Problems & Legal Difficulties
- Workplace Conflicts
- Alcohol/Drug Abuse
- Managing Stress
- Coping With Grief or Loss
- Childcare and Eldercare Concerns
- Parenting Issues
- Depression
Supplemental Health - Tricare (For Military Only)
Tricare Supplemental Plan
Tricare Supplemental is a voluntary employee benefit for City of Jacksonville employees (Military only).
SelmanCo is the administrator of the TRICARE Supplement Insurance plan.
More Information
Visit: info.selmanco.com/coj
Customer Service: 1-800-638-2610
Fax: 1-800-310-5514
Helpful Documents and Resources
Dental - Humana Dental Insurance
Humana Dental Contact Information
Website: Humana.com
Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013 (Group #773983)
*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO plans and PPO/Traditional Preferred network for PPO plans.
Humana Dental Resources
Life - Basic, Supplemental, Dependent, Statutory Life
MetLife / Hartford Life Insurance
MetLife Group Number: 261599
MetLife Customer Service: 1-866-492-6983
Plan Documents and Forms
MetLife Insurance Certificates by Bargaining Unit
- BU 11 MetLife Insurance Certificate
- BU 40 (Excluding Flight Officers, Sergeants & Bomb Squads)
- BU 23 & BU 83 MetLife Insurance Certificate
- BUs 30, 42, 141 & 5555 MetLife Insurance Certificate
- BU 40 Flight Officers, Captains & Bomb Squads MetLife Insurance Certificate
- BU 41 (Excluding Flight Officers, Captains & Bomb Squads)
- BU 104 MetLife Insurance Certificate
- BU 179 MetLife Insurance Certificate
- BU 41 Flight Officers, Captains & Bomb Squads MetLife Insurance Certificate
- BU 190 MetLife Insurance Certificate
- BU 1111 MetLife Insurance Certificate
- BU 2222 MetLife Insurance Certificate
- BU 4444 MetLife Insurance Certificate
- BUs 10, 12, 13, 45, 46, 70, 90, 120, 130, 240 & 279 MetLife Insurance Certificate
- BUs 37 & 140 MetLife Insurance Certificate
- BUs 81, 82, 83, 86, 87 & 89 (Excluding Bomb Squads) MetLife Insurance Certificate
- BUs 7, 21, 22, 23, 24, 25, 26, 27, 28, 29, 84 & 88 MetLife Insurance Certificate
- Retirees Policyholder (Excluding Those Previously Employed Under BU 70)
- Retirees Policyholder (Previously Employed Under BU 70)
- Policyholder on Waiver of Premium (Disabled Prior to January 1, 2025)
Wellness - Florida Blue Better You
Better You Wellness Program by Florida Blue
Earn 100 points in the Better You Wellness Program for each webinar you register for and attend below:
Contact for Questions
Representative: Denis Woods
Phone: 904-255-5570
Email: denis.woods@bcbsfl.com
Wellness Program Resources
Quit Smoking with Tobacco Free Florida
Empower Retirement
Empower Retirement Services
Login: Access your COJ Empower Account Online or Download and Use the Empower Mobile App.
Customer Service: 1-855-265-4570
TTY (Hearing Impaired): 1-800-766-4952
Hardship Application: Call 1-866-360-1192 (Option #2)
Disclosures and Product Info: Click here.
Local Retirement Plan Advisors
Location: Employee Benefits Office
Hours: Monday – Friday, 8:00 AM – 4:00 PM
Virtual or in-person appointments encouraged. Walk-ins may experience wait times.
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Christina Jamieson, CRPC
Retirement Plan Advisor
christina.jamieson@empower.com
(904) 242-4741 (cell)
(904) 255-5568 (Office)
Schedule a meeting with Christina
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Jessica Lang
Retirement Plan Advisor
jessica.lang@empower.com
(904) 426-7230 (cell)
(904) 255-5572 (Office)
Schedule a meeting with Jessica
David Saliger
Retirement Plan Advisor
david.saliger@empower.com
(904) 815-1787 (cell)
(904) 255-5589 (Office)
Schedule a meeting with Dave
COJ Empower Plan Resources
Plan Features and Highlights
Summary Plan Descriptions