City of Jacksonville

Login to your COJ-Empower Account Online or download and use the Empower Mobile App

Empower Customer Service: 1-855-265-4570
TTY number for the hearing impaired call: 1-800-766-4952 
HARDSHIP application request can only be processed by calling 1-866-360-1192 option #2
For important disclosures and product information, click here. 

Your local Retirement Plan Advisors are available in the Employee Benefits Office Monday- Friday, 7:30am - 4:30pm
Virtual or In-person appointments are encouraged.  Walk-ins with no appointments may experience a wait time.

Click this link to schedule a meeting with Christina  or scan her QR below 

Click this link to schedule a meeting with Jessica or scan her QR ​below


Click this link to schedule a meeting with Dave or scan his QR ​below

 

• FAQ's related to COJ 457/Deferred Compensation
• Checklist for those retiring or separating from COJ with Leave Deferrals

• Who is eligible to participate in the 3 Year Catch Up from COJ Empower 457 Deferred Plan? 
  If eligible to participate, download the fillable form here and save it in your PC to fill out for the 3 Year Catch-Up. 
  Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor.   

• To defer your Term Leave Pay only, download the fillable form here and save it in your PC to fill out/sign for the Term Leave Deferment. 
  Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor..   

• Retirement Plan Fee Schedule
• Contribute through two plans and save more today to retire tomorrow
• Consolidate your retirement accounts
• The Value of being a long-term investor in a volatile market

Empower Plan Features and Highlights:

• 98460-01 COJ/JHA 457(b) Deferred Compensation Plan
• 98460-03  COJ General Employees Defined Contribution Plan
• 98460-04  COJ OBRA Plan
• 98460-05  COJ 401(a) Public Safety Employees Defined Contribution Plan

Empower Summary Plan Descriptions: 

• 98460-01 COJ Deferred Compensation Plan 
• 98463-01 JHA Deferred Compensation Plan
• 98460-03  COJ General Employees Defined Contribution Plan
• 98460-04  COJ OBRA Plan
• 98460-05  COJ Public Safety Defined Contribution Plan