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Employee Benefits Division
Welcome

                                                              
The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.

Our extensive range of benefit programs cover Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.

To further support our employees, we conduct new hire orientation sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.

With our dedicated team and a diverse range of benefit programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.

Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202   
Hours: Monday - Friday,8:00am - 4:00pm
Phone: 904-255-5555
Fax: 904-255-5565                            
Email: Benefits@coj.net
                                                             
                
City of Jacksonville Benefit Plans   

2025 Active Employee Benefits Guide - ADA Compliant B&W                                    2025 Retiree Benefits Guide - ADA Compliant B&W
2025 Active Employee Benefits Guide - Colored                                                           2025 Retiree Benefits Guide  - Colored     

                                                                 
                                                                                        




  





2025 FL Blue Plan Design Changes *New Information
2025 CVS Pharmacy Important Information *New Information

               
                             

                                              

 

Upcoming Webinars, Seminars, and Wellness Events

Fruits and vegetables laid out on a tableWELLNESS LIVE WEBINARS
Register today for Florida Blue’s wellness education live webinars. 
Or click the link on the date below to register.
Missed passed webinars? Listen to past webinars recordings here.

There is no live webinar scheduled for the month of December. However, if you missed a recent presentation please click the above link for past webinars.

FLORIDA BLUE ANSWERS - Becoming and staying healthy can help you lower your healthcare premiums. Learn how with these tips and resources.


FLORIDA BLUE CENTERS
The Florida Blue Centers will be doing vaccine clinics with Wallgreen's starting mid-September through early November from 10:00am - 1:00pm ET on certain dates. They will have Flu Standard and High Dose, COVID-19 Booster, Prevnar 20, Tdap, Hepatitis B and Hepatitis A, HPV, Shingrix and RSV vaccines available.
Find a Florida Blue Center near you and schedule an appointment. Or call 877-352-5830 and we'll connect you to the Center closest to you.


Powers of the Positive - Cultivating Optimism
December 12, 2024 10:00am (ET)
Decenber 12, 2024 4:00pm (ET)


EMPOWER Retirement Webinar

Market Volatility - Wednesday, January 15, 2025 -12:00noon EST

  • Defining market volatility
  • Historical view of volatility
  • Sticking to a plan during volatililty
  • Aligning your investments with a long-term plan
Financial Setbacks - Wednesday, February 12, 2025  - 12:00noon EST
  • What's happened, what's ahead
  • Putting volatility in context
  • Overcoming financial setbacks
  • Landing on your feet


FINANCIAL WELL-BEING WEBINARS  
For the past webinars, you can still register to replay the webinar on demand.

Scan QR Code or Click to RegisterJAN  17   Basic Budgeting & Money Management (You can still register to replay the webinar on demand)
FEB  21   Retirement Account Basics:Your Employer Plan & Beyond (You can still register to replay the webinar on demand)
FEB  29   Executive Benefits:Leveraging Your Workplace Benefits, Life & Disability Insurance
MAR 20   Prioritizing Your Debt Goals:What Debt to Pay Off First (You can still register to replay the webinar on demand)
APR  17   Navigating the Financial Impact of Life Events:Home Purchases
MAY  15   Navigating the Financial Impact of Life Events:What to Expect When Expecting
JUN  12   Navigating the Financial Impact of Life Events:Whole Family Financial Plan
JUL   17   When Do I Need a Professional Financial Planner & Estate Plan?
AUG  21   Preparing to Retire
SEP  18   Your Employer Benefits & You (Open Enrollment Discussion)
SEP  26    High-Net-Worth Employees:Navigating & Maximizing Benefits
OCT  16   The Election & Its Impact on Your Wallet
NOV  20   Investing 101
DEC  18   Your Financial Review for the Year

Rates for COJ Employees, Retirees and External Agencies Benefit Plans

Pen, papers and calculator on top of a desk2025 Rates for COJ Employees and Retirees 


2025 Rates for EXTERNAL AGENCIES Employees 

  • First Coast Work Source (FCW) Health, Dental, and Vision Plans for Full-Time Employees only
  • Jacksonville Housing Authority (JHA) Health, Dental, and Vision Plans for Full-Time Employees only
  • Northeast Florida Regional Council (NEF) Health, Dental, and Vision Plans for Full-Time Employees only

Flexible Spending Account (FSA)  Medical Care or Dependent Care Breakdown Per Payroll Deduction   

Health and dental plan rates are determined by the specific bargaining unit assigned by Employee Services. 
Please note, not all part-time employees are eligible for benefits.

 

Employee Assistance Program (EAP)
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HEALTH ADVOCATE EMPLOYEE ASSISTANCE + WORKLIFE SERVICES

The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It's is a high-quality EAP firm specifically selected for their experience and responsiveness.

The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help. EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.

Help is Only a Phone Call Away 24/7!!
Phone: 1-877-240-6863 
Email: Answers@HealthAdvocate.com 
Website: HealthAdvocate.com

What to do if someone you know is suicidal?  Please call the National Suicide Prevention Lifeline at 1-800-273-8255

EAP at a glance:

Health Advocate Flyer 
  • Confidential Assistance
  • Diverse EAP Professionals
  • Multiple Locations
  • Problem Resolution Focus
  • Referrals to Community Resources
  • Balancing Work & Family Life
  • Financial Problems & Legal Difficulties
  • Workplace Conflicts
  • Alcohol/Drug Abuse
  • Managing Stress
  • Coping With Grief or Loss
  • Childcare and Eldercare Concerns
  • Parenting Issues
  • Depression

The current conflict in the Middle East is of worldwide concern, and can be especially distressing for those who have friends or family members living in the conflict zone or serving in the military. Here are some helpful resources to guide you and your family in coping with this traumatic event.

We also want to remind you that we’re here to guide you to additional resources, information and support you may need in the coming days and weeks.
Just call: 877.240.6863     Health Advocate Disaster Support Guide
Health Advocate October Newsletter



 
Health - Florida Blue / UF Health

Florida Blue - Your Health Solutions Partner

Website: https://www.floridablue.com/

Benefits & Coverage

Florida Blue HMO BlueCare Plan 48                       :  Benefits & Coverage      Schedule of Benefits

Florida Blue HMO-High Deductible Plan 65   :  Benefits & Coverage      Schedule of Benefits

Florida Blue PPO BlueOptions Plan 05782    :  Benefits & Coverage      Schedule of Benefits

Florida Blue EPO UF HEALTH Plan 03768      :  Benefits & Coverage      Schedule of Benefits


Florida Blue City of Jacksonville Local Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com 
Hours: Monday - Friday, 7:30am - 4:30pm

Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY number for the hearing impaired call: 1-800-664-5295 # 711

NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN 

The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.

Supplemental Health - Tricare (For Military Only)

Tricare

​Tricare Supplemental is a voluntary Employee Benefit for Employees of the City of Jacksonville (Military only)
SelmanCo is the administrator of the TRICARE Supplement Insurance plan

For more information about this plan, visit:  https://info.selmanco.com/coj
Customer Service: 1-800-638-2610
Fax: 1-800-310-5514

Dental - Humana Dental Insurance

Humana

Website: Humana.com

Humana Dental Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013  Group # 773983
*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
 

Vision - Vision Service Insurance (VSP)

VSP Vision

Website: https://cityofjacksonville.vspforme.com/ 

Customer Service: 1-800-877-7195
Group Number: 30099995
Employee verification information: Basic/Premier Plan ID with Group Number

Life - Basic, Supplemental, Dependent, Statutory Life



MetLife\Hartford Life Insurance  

MetLife Group Number: 1643314
MetLife Customer Service: 1-866-492-6983
 

Cancer Benefits For Firefighters Only

JFRD members raising the U.S. flag
Florida Statue 112.1816 -
This bill was signed into law on May 3, 2019; and became effective on July 1, 2019.

This law ensures benefits only for Firefighters diagnosed with specific type of cancer occurring on or after July 1, 2019.


Read the Summary of SB 426-Firefighter Cancer Benefits


Firefighter Cancer Forms:

Empower Retirement

Empower Retirement

Login to your COJ-Empower Account Online or download and use the Empower Mobile App

Empower Customer Service: 1-855-265-4570
TTY number for the hearing impaired call: 1-800-766-4952 
HARDSHIP application request can only be processed by calling 1-866-360-1192 option #2
For important disclosures and product information, click here. 

Your local Retirement Plan Advisors are available in the Employee Benefits Office Monday- Friday, 8:00am - 4:00pm
Virtual or In-person appointments are encouraged.  Walk-ins with no appointments may experience a wait time.

Click this link to schedule a meeting with Christina  or scan her QR below QR-for-Christina-(4).JPG

Click this link to schedule a meeting with Jessica or scan her QR ​below
QR-for-Jessica-(2).JPG

Click this link to schedule a meeting with Dave or scan his QR ​below
COJ Image


Empower Plan Features and Highlights:


Empower Summary Plan Descriptions: 


Updated: 6/6/2024