City of Jacksonville

Navigation
Content
Employee Benefits Division
Welcome

                                                              
The Employee Benefits Division plays a vital role in the comprehensive management of benefits programs for various stakeholders. We are committed to providing top-notch services for city employees, external agencies, constitutional offices, retirees, and eligible dependents.

Our extensive range of benefit programs cover Health Insurance, Tricare Supplement, Employee and Dependent Life Insurance, Dental and Vision plans, COBRA, Flexible Spending Account (FSA), which includes medical reimbursement, elder and child care, transportation, and pre-taxed parking benefits. Additionally, we offer an OBRA 457(b) Plan, 401(a) Defined Contribution Plan, and a 457(b) Deferred Compensation Plan to help secure the financial future of our employees.

To further support our employees, we conduct new hire orientation sessions, pre-retirement seminars, and an engaging wellness program. The wellness program encompasses vital services such as blood drives, free on-site flu shots clinics, 'Lunch and Learn' programs, and free on-site biometric screenings encouraging a healthy and thriving community within the city workforce.

With our dedicated team and a diverse range of benefit programs, we aim to ensure the well-being of all members of the city's workforce, both present, and retired. We continuously strive to improve and evolve our services to meet the ever-changing needs of our community.

Location: City Hall at St. James, 117 West Duval Street, Suite 150, Jacksonville, FL 32202   
Hours: Monday - Friday,8:00am - 4:00pm
Phone: 904-255-5555
Fax: 904-255-5565                            
Email: Benefits@coj.net
                                                             
                
City of Jacksonville Benefit Guides  

         
   2025 Active Employee Benefits Guide - ADA Compliant B&W
   2025 Active Employee Benefits Guide - Colored             
                         



 
         



                        
       
     2025 Retiree Benefits Guide - ADA Compliant B&W
     2025 Retiree Benefits Guide - Colored  
                                                                                                                                                                               








2025 FL Blue Plan Design Changes *New Information
2025 CVS Pharmacy Important Information *New Information
ADA Notice for COJ Wellness Program

Social Security Fairness Act              
                             

                                              

 

Upcoming Webinars, Seminars, and Wellness Events

Fruits and vegetables laid out on a tableWellness Live Webinars

Register today for Florida Blue’s wellness education live webinars.
Missed past webinars? Listen to past webinar recordings here.

Staying informed, getting resources, and speaking with experts on a variety of health topics for a Better You is just a few clicks away!

April 2025 Topics

Taking steps to manage your weight can help protect and improve your health. Check out the 3-week program discussing how excess weight, especially obesity, increases the risk of chronic conditions like type 2 diabetes, cardiovascular disease, nonalcoholic fatty liver disease, some cancers, osteoarthritis, and depression.

 

Florida Blue Answers

Becoming and staying healthy can help you lower your healthcare premiums. Learn how with these tips and resources:

Empower Retirement Webinar

For past webinars, you can still register to replay the webinar on demand.

Scan QR Code or Click to Register

Employee Assistance Program (EAP)

Health Advocate Logo

Health Advocate Employee Assistance + Worklife Services

The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It is a high-quality EAP firm specifically selected for their experience and responsiveness.

The EAP is a 24-hour confidential counseling, coaching, and consulting service that helps employees resolve personal problems that could interfere with work and productivity. The focus is on improving health and performance and providing a hassle-free way for employees to access professional, objective help. The program is based on the understanding that everyone experiences problems that can cause stress, conflict, or difficulty concentrating, affecting both quality of life and work focus.

Help Is Only a Phone Call Away 24/7!

Phone: 1-877-240-6863
Email: Answers@HealthAdvocate.com
Website: HealthAdvocate.com

What to do if someone you know is suicidal? Please call the National Suicide Prevention Lifeline at 1-800-273-8255.

EAP at a Glance

Download the Health Advocate Flyer

  • Confidential Assistance
  • Diverse EAP Professionals
  • Multiple Locations
  • Problem Resolution Focus
  • Referrals to Community Resources
  • Balancing Work & Family Life
  • Financial Problems & Legal Difficulties
  • Workplace Conflicts
  • Alcohol/Drug Abuse
  • Managing Stress
  • Coping With Grief or Loss
  • Childcare and Eldercare Concerns
  • Parenting Issues
  • Depression
Health - Florida Blue / UF Health

Florida Blue - Your Health Solutions Partner

Website: https://www.floridablue.com/ Benefits & Coverage

Florida Blue HMO BlueCare Plan 48
Benefits & Coverage
Schedule of Benefits
BlueCare Booklet for Covered Plan - HMO 48
BlueCare Rx Pharmacy Program Plan HMO


Florida Blue HMO-High Deductible Plan 65
Benefits & Coverage
Schedule of Benefits
BlueCare Booklet for Covered Plan - HD HMO 65
BlueCare Rx Pharmacy Program Plan HD HMO


Florida Blue PPO BlueOptions Plan 05782
Benefits & Coverage Schedule of Benefits
BlueOptons Booklet for Covered Plan - PPO 05782
BlueScript Phamacy Program - PPO Plan
BlueScript Pharmacy Program Endorsement


Florida Blue EPO UF HEALTH Plan 03768
Benefits & Coverage
Schedule of Benefits
BlueOptions Booklet for Covered Plan - UF Health 03768
BlueScript Pharmacy Program - UF Health Plan
BlueScript Pharmacy Program Endorsement

Florida Blue City of Jacksonville Local Representative: Denis Woods Location: City Hall, Employee Benefits, Suite 150 Phone Number: 904-255-5570 Email: denis.woods@bcbsfl.com Hours: Monday - Friday, 7:00am - 4:00pm Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267) TTY number for the hearing impaired call: 1-800-664-5295 # 711 NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN

The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.

Supplemental Health - Tricare (For Military Only)

Tricare Logo

Tricare Supplemental Plan

Tricare Supplemental is a voluntary employee benefit for City of Jacksonville employees (Military only).

SelmanCo is the administrator of the TRICARE Supplement Insurance plan.

More Information

Visit: info.selmanco.com/coj
Customer Service: 1-800-638-2610
Fax: 1-800-310-5514

Helpful Documents and Resources

Dental - Humana Dental Insurance

Humana Logo

Humana Dental Contact Information

Website: Humana.com
Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013 (Group #773983)

*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO plans and PPO/Traditional Preferred network for PPO plans.

Humana Dental Resources

Vision - Vision Service Insurance (VSP)

VSP Vision Logo

VSP Vision Benefits

Website: cityofjacksonville.vspforme.com
Customer Service: 1-800-877-7195
Group Number: 30099995
Employee Verification: Basic/Premier Plan ID with Group Number

VSP Plan Resources

Life - Basic, Supplemental, Dependent, Statutory Life

MetLife Logo

MetLife / Hartford Life Insurance

MetLife Group Number: 261599
MetLife Customer Service: 1-866-492-6983

Plan Documents and Forms

MetLife Insurance Certificates by Bargaining Unit

Flexible Spending Accounts (FSA) - Ameriflex

Ameriflex Logo

Ameriflex Flexible Spending Account (FSA) Services

Website: myameriflex.com
Company Number: AMFCIJACK
Customer Service: 1-888-868-3539
Hours: Monday – Friday, 7:00 AM – 8:00 PM CST | Saturday, 9:00 AM – 1:00 PM CST
Email: ameriflex@myameriflex.com

Helpful Resources

Wellness - Florida Blue Better You

Florida Blue Better You Logo

Better You Wellness Program by Florida Blue

Earn 100 points in the Better You Wellness Program for each webinar you register for and attend below:

Contact for Questions

Representative: Denis Woods
Phone: 904-255-5570
Email: denis.woods@bcbsfl.com

Wellness Program Resources

Quit Smoking with Tobacco Free Florida

COBRA Insurance Plan

TASC Logo

TASC – COBRA Administrator for the City of Jacksonville

TASC is the COBRA Administrator for the City of Jacksonville.

Account Access and Customer Service

Login to your account: COBRA Account Online
Customer Service: 1-800-422-4661
Email: COBRAService@TASConline.com
Hours: Monday – Friday, 8:00 AM – 5:00 PM EST

Helpful COBRA Resources

Cancer Benefits For Firefighters Only

JFRD members raising the U.S. flag

Firefighter Cancer Benefits – Florida Statute 112.1816

Florida Statute 112.1816 – This bill was signed into law on May 3, 2019, and became effective on July 1, 2019.

This law ensures benefits only for Firefighters diagnosed with specific types of cancer occurring on or after July 1, 2019.

Read the Summary of SB 426 – Firefighter Cancer Benefits.

Firefighter Cancer Forms

Empower Retirement

Empower Retirement Logo

Empower Retirement Services

Login: Access your COJ Empower Account Online or Download and Use the Empower Mobile App.

Customer Service: 1-855-265-4570
TTY (Hearing Impaired): 1-800-766-4952
Hardship Application: Call 1-866-360-1192 (Option #2)
Disclosures and Product Info: Click here.

Local Retirement Plan Advisors

Location: Employee Benefits Office
Hours: Monday – Friday, 8:00 AM – 4:00 PM
Virtual or in-person appointments encouraged. Walk-ins may experience wait times.

Photo of Christina Jamieson with contact info
Christina Jamieson, CRPC
Retirement Plan Advisor
christina.jamieson@empower.com
(904) 242-4741 (cell)
(904) 255-5568 (Office)
Schedule a meeting with Christina

Photo of Jessica Lang with contact info
Jessica Lang
Retirement Plan Advisor
jessica.lang@empower.com
(904) 426-7230 (cell)
(904) 255-5572 (Office)
Schedule a meeting with Jessica

Photo of David Saliger with contact info
David Saliger
Retirement Plan Advisor
david.saliger@empower.com
(904) 815-1787 (cell)
(904) 255-5589 (Office)
Schedule a meeting with Dave

COJ Empower Plan Resources

Plan Features and Highlights

Summary Plan Descriptions


Updated: 6/6/2024