City of Jacksonville

2025 Rates for COJ Employees and Retirees 

• Florida Blue/UF Health Plans for COJ Full-Time Employees & Tricare Supplemental Plan for Military only

• Florida Blue/UF Health Plans for COJ Part-Time, Former Elected Official & Retirees only

• COBRA - TASC Plans for Terminated Employees only

• Humana Dental Plans for COJ Full-Time Employees only​

• Humana Dental Plans for COJ Part-Time, Former Elected Official & Retirees only

• VSP Vision Plans for COJ Full-Time, Part-Time, Former Elected Official & Retirees

• MetLife Term Life/ Supplemental Life Benefits for Full-Time, Part-Time & Retirees

2025 Rates for EXTERNAL AGENCIES Employees 

• First Coast Work Source (FCW) Health, Dental, and Vision Plans for Full-Time Employees only

• Jacksonville Housing Authority (JHA) Health, Dental, and Vision Plans for Full-Time Employees only

• Northeast Florida Regional Council (NEF) Health, Dental, and Vision Plans for Full-Time Employees only

• COBRA - TASC Plans for Terminated Employees only

Health and dental plan rates are determined by the specific bargaining unit assigned by Employee Services. 
Please note, not all part-time employees are eligible for benefits.

HEALTH ADVOCATE EMPLOYEE ASSISTANCE + WORKLIFE SERVICES

The Employee Assistance Program (EAP) is a free benefit for City of Jacksonville employees provided by Health Advocate. It's is a high-quality EAP firm specifically selected for their experience and responsiveness.

The EAP is a 24-hour confidential and professional counseling, coaching and consulting service that helps employees resolve problems in their life that are, or could be, interfering with work and productivity. The focus is on improving health and performance and providing an easy, professional, hassle-free way for employees to access objective help. EAP is based on the premise that we all experience problems sometimes that can result in stress, conflicts and difficulty concentrating and can compromise quality of life and/or ability to focus on the job.

Help is Only a Phone Call Away 24/7!!
Phone: 1-877-240-6863 
Email: Answers@HealthAdvocate.com 
Website: HealthAdvocate.com

What to do if someone you know is suicidal?  Please call the National Suicide Prevention Lifeline at 1-800-273-8255

EAP at a glance:

• Confidential Assistance
• Diverse EAP Professionals
• Multiple Locations
• Problem Resolution Focus
• Referrals to Community Resources
• Balancing Work & Family Life
• Financial Problems & Legal Difficulties
• Workplace Conflicts
• Alcohol/Drug Abuse
• Managing Stress
• Coping With Grief or Loss
• Childcare and Eldercare Concerns
• Parenting Issues
• Depression

The current conflict in the Middle East is of worldwide concern, and can be especially distressing for those who have friends or family members living in the conflict zone or serving in the military. Here are some helpful resources to guide you and your family in coping with this traumatic event.

• Coping Tips for Traumatic Events | SAMHSA  
• Coping with a Disaster or Traumatic Event | CDC     
• Talking to Children about War | The National Child Traumatic Stress Network
• How to Talk to Children about Difficult News | American Psychological Association
• Coping with War-Related Stress: Information for Military Families and Communities | Mental Health America
• National Center for PTSD | U.S. Department of Veterans Affairs

• Disaster Support Guide
• Hurricane Resources
• Resources for those affected by Hurrican Milton

• Breast Cancer Awareness
• Domestic Violence Awareness: Recognizing Abuse
• Health Ways to Cope with Seasonal Blues 

Website: https://www.floridablue.com/

Benefits & Coverage

• COJ Employee Health and Welfare Plan- Summary Plan DescriptionGeneral Wellness Guidelines 

Florida Blue HMO BlueCare Plan 48                       :  Benefits & Coverage      Schedule of Benefits

Florida Blue HMO-High Deductible Plan 65   :  Benefits & Coverage      Schedule of Benefits

Florida Blue PPO BlueOptions Plan 05782    :  Benefits & Coverage      Schedule of Benefits

Florida Blue EPO UF HEALTH Plan 03768      :  Benefits & Coverage      Schedule of Benefits

• Blue Medicare SB Elite PPO with DHV Plan 

• FAQ regarding the Blue Medicare PPO Plan

• Get Active with SilverSneakers Fitness Program for Medicare participants only

• Blue For Me Care Team - No-Cost Teladoc Registration Instruction

• Amazon Pharmacy - New Amazon Mail Order Drug Program

• Amazon Pharmacy Frequently Asked Questions

• UF Health Provider Directory

• UF Health Statewide Urgent Care Provider Directory

• UF Health ER & Urgent Care Under One Roof. Emergency & Urgent Care Center open 24/7

• UF Health JAX website

• UF Health JAX North website

• UF Health JAX East website

Florida Blue City of Jacksonville Local Representative: Denis Woods
Location: City Hall, Employee Benefits, Suite 150
Phone Number: 904-255-5570
Email: denis.woods@bcbsfl.com 
Hours: Monday - Friday, 7:30am - 4:30pm

Customer Service: 1-800-664-5295 (All HMO and PPO Plans Group # B3267)
TTY number for the hearing impaired call: 1-800-664-5295 # 711

NEW TRANSPARENCY REQUIREMENTS FOR GROUP HEALTH PLAN 

The Department of Health and Human Services, Labor and Treasury released final transparency in coverage regulations for group medical plans and health insurance issuers on October 29, 2020. The intent of the final transparency regulations is to provide a consumer with access to information on the cost of health care services before that consumer receives health care services, rather than after care is received.

• Florida Blue Health Provider

​Tricare Supplemental is a voluntary Employee Benefit for Employees of the City of Jacksonville (Military only)
SelmanCo is the administrator of the TRICARE Supplement Insurance plan

For more information about this plan, visit:  https://info.selmanco.com/coj
Customer Service: 1-800-638-2610
Fax: 1-800-310-5514

• What is TriCare & TriCare Reserve Select
• Tricare Supplement Insurance Plan
• Tricare Supplement Insurance for Employee FAQ 
• Tricare General Information
• Selman Co. Contact Information

Website: Humana.com

Humana Dental Representative: Jacqueline Camacho
Office: 813-288-6337
Fax: 813-313-5842
Email: JCamacho@humana.com
Customer Service: 1-800-233-4013  Group # 773983
*Note: When searching for a dentist, select HS205 DHMO/Prepaid network for DHMO and PPO/Traditional Preferred for PPO.
 

• Rates for Humana Dental Plan for COJ Full-Time Employees only​

• Rates for Humana Dental Plan for COJ Part-Time, Former Elected Official & Retirees only

• Humana Dental Plan Comparison

• Humana Silver PPO Plan

• Humana Gold PPO Plan 

• Humana Platinum PPO Plan

• Humana Find a Dentist

• Humana Mobile App

• Humana Dental ID Card

• Humana DHMO Plan

Website: https://cityofjacksonville.vspforme.com/ 

Customer Service: 1-800-877-7195
Group Number: 30099995
Employee verification information: Basic/Premier Plan ID with Group Number

• VSP Rates 

• Vision Benefits Summary

  • Click here to find your benefit information

  • Click here to create your VSP account

• VSP Basic Plan​

• VSP Premier Plan

• VSP Access Information

MetLife\Hartford Life Insurance  

MetLife Group Number: 261599
MetLife Customer Service: 1-866-492-6983
 

• Rates for MetLife Term Life/ Supplemental Life Benefits for Full-Time, Part-Time & Retirees
• MetLife Statement of Health Form (EOI)

• BU 11 MetLife Insurance Certificate
• BU 40 Excluding Flight Officers, Sergeants & Bomb Squads
• BU 23 & 83 MetLife Insurance Certificate
• BUs 30,42,141 & 5555 MetLife Insurance Certificate
• BU 40 Flight Officers, Captains & Bomb Squads MetLife Insurance Certificate
• BU 41 Excluding Flight Officers, Sergeants & Bomb Squads
• BU 104 MetLife Insurance Certificate
• BU 179 MetLife Insurance Certificate
• BU 41 Flight Officers, Capatians @ Bomb Squads MetLife Insurance Certificate
• BU 190 MetLife Insurance Certificate
• BU 1111 MetLife Insurance Certificate
• BU 2222 MetLife Insurance Certificate
• BU 4444 MetLife Insurance Certificate
• BUs 10,12,13,45,46,70,90,120,130,240 & 279 MetLife Insurance Certificate
• BUs 37 & 140 MetLife Insurance Certificate
• BUs 81,82,83,86,87 & 89 Excluding Bomb Squads MetLife Insurance Certificate
• BUs 7,21,22,23,24,25,26,27,28,29,84 & 88 MetLife Insurance Certificate

Website: https://myameriflex.com

Company number: AMFCIJACK 
Customer Service: 1-888-868-3539 
Hours: Monday - Friday, 7:00am - 8:00pm CST | Saturday, 9:00am - 1:00pm CST
Email: ameriflex@myameriflex.com
 

• Cafeteria Plan

• Ameriflex Flexible Spending App is here!

• How to Use Your Benefits Presentation​

• Flexible Spending Account Presentation

• Dependent Care Account Presentation

• Commuter Reimbursement Account Presentation

     
Earn 100 points in the Better You Wellness Program for each webinar you register/attend below:

• Better You Strides by Florida Blue 

• FL Blue Better You Strides Wellness Program

• Better You Strides Member Registration Instruction for Florida Blue Members 

• Better You Strides Member Registration for Florida Blue Non Members Subscribers 

• Individualized health coaching with a Registered Nurse Certified Health Coach

• Better You - Quest Diagnostic Biometric Screening Flyer

• Better You - Physician Results Biometric Screening Flyer (How to submit your Biometric Screening result from your Primary Doctor)   

• 2024 General Wellness Guidelines

Quit Smoking with Tobacco Free Florida

• Nicotine Replacement Therapies

TASC is the COBRA Administrator for the City of Jacksonville

 Login to your COBRA Account online

Customer Service: 1-800-422-4661
E-mail: COBRAService@TASConline.com
Hours: Monday - Friday, 8:00am - 5:00pm EST
 

• COBRA Initial Notice

• FAQs on COBRA Continuation Health Coverage

• Health Insurance Portability and Accountability Act (HIPAA)

Florida Statue 112.1816 -
This bill was signed into law on May 3, 2019; and became effective on July 1, 2019.

This law ensures benefits only for Firefighters diagnosed with specific type of cancer occurring on or after July 1, 2019.

Read the Summary of SB 426-Firefighter Cancer Benefits

Firefighter Cancer Forms:

• GC-1301082 Medical Certification

• GC-1300950 Claim for Benefits Form

• GC-1300952 Affidavit for Benefits for Current Employee

• GC-1301001 Affidavit for Benefits for Retiree or Former Employee

• GC-1301086 Reimbursement Request Form

Login to your COJ-Empower Account Online or download and use the Empower Mobile App

Empower Customer Service: 1-855-265-4570
TTY number for the hearing impaired call: 1-800-766-4952 
HARDSHIP application request can only be processed by calling 1-866-360-1192 option #2
For important disclosures and product information, click here. 

Your local Retirement Plan Advisors are available in the Employee Benefits Office Monday- Friday, 8:00am - 4:00pm
Virtual or In-person appointments are encouraged.  Walk-ins with no appointments may experience a wait time.

Click this link to schedule a meeting with Christina  or scan her QR below 

Click this link to schedule a meeting with Jessica or scan her QR ​below


Click this link to schedule a meeting with Dave or scan his QR ​below

• FAQ's related to COJ 457/Deferred Compensation

• Checklist for those retiring or separating from COJ with Leave Deferrals

• Who is eligible to participate in the 3 Year Catch Up from COJ Empower 457 Deferred Plan? 
  If eligible to participate, download the fillable form here and save it in your PC to fill out for the 3 Year Catch-Up. 
  Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor.   
   

• To defer your Term Leave Pay only, 
  Download the fillable form here and save it in your PC to fill out/sign for the Term Leave Deferment 
  Read the Steps on How to Sign the fillable pdf form here and see our local Empower Retirement Advisor. 
   

• Retirement Plan Fee Schedule

• Contribute through two plans and save more today to retire tomorrow

• Consolidate your retirement accounts

• The Value of being a long-term investor in a volatile market

Empower Plan Features and Highlights:

• 98460-01 COJ/JHA 457(b) Deferred Compensation Plan

• 98460-03  COJ General Employees Defined Contribution Plan

• 98460-04  COJ OBRA Plan

• 98460-05  COJ 401(a) Public Safety Employees Defined Contribution Plan

Empower Summary Plan Descriptions: 

• 98460-01 COJ/JHA 457(b) Deferred Compensation Plan 

• 98460-03  COJ General Employees Defined Contribution Plan

• 98460-04  COJ OBRA Plan

• 98460-05  COJ 401(a) Public Safety Defined Contribution Plan