City of Jacksonville

Mission Statement

The Solid Waste Division's mission is to provide environmentally sound and cost effective solid waste and recycling services for the City of Jacksonville that exceed our customers' expectations.

• Household garbage is collected weekly. Set all garbage out no later than 6 a.m. on collection day.  Click here to confirm your waste collection schedule, or call 630-CITY (2489).  

• Tires and appliances need to be scheduled by calling 630-CITY (2489), or schedule online by clicking tire collection or appliance collection.

NON-AUTOMATED SERVICE AREAS FOR GARBAGE

CITY AND MERIDIAN WASTE SERVICE AREA

• Garbage must be placed inside plastic bags or cans with handles and tight-fitting lids.
• ​Each container must not exceed 45-gallon capacity and/or 40 pounds in weight.
• Containers must be free of sharp or jagged edges with bottoms intact.
• Appliances and tires need to be scheduled for collection.

AUTOMATED SERVICE AREAS FOR BOTH GARBAGE AND RECYCLING

WASTE PRO SERVICE AREA

• Garbage must be placed in city-issued garbage carts.
• Place carts at least two (2) feet apart and three (3) feet away from obstructions.
• Carts must face with wheels away from the road.
• Lids must be fully closed. Save excess waste for the next week.
• ​Appliances and tires need to be scheduled for collection.

Take Care When Including any of the following:

Medical Waste

• Do not put loose sharps or other used medical waste directly into your garbage can/cart.
• Do not use clear containers or bags.
• Containerize sharps in a hard plastic or metal container with a tight-fitting lid.
• Place medical waste containers in the center of your bag, can or cart.

Electronic Waste

• Small home electronics (computers, TVs, printers, etc.) may be included with household garbage.
• Items can also be taken to the Household Hazardous Waste facility or to a local e-waste collection event.

TIP: Consider donating used electronics or find a local retailer that recycles.

Construction Debris

• Up to one cubic yard (two full wheelbarrows or (2) 96 gallon toters) per week, and no items longer than five (5) feet.
• Contact a construction debris collector for quantities over this limit.
• Debris must be resident-generated. It is unlawful for a hired contractor to leave construction debris for the city to collect. [Ord. Sec. 380.207]
• Materials should not include “friable” (release of airborne fibers upon contact) asbestos.

It is illegal to dump trash and debris on vacant land, roads, streets, drains and ditches. To report illegal dumping call 630-CITY(2489). Garbage Disposal Information, call Trail Ridge Landfill at (904) 748-6015

Please be aware that it is unlawful to place hazardous waste of any kind in the residential collection waste streams. Municipal Code Section 380.209.
 

Local Residential Wastehaulers

RESIDENTIAL RESPONSIBILTIES

Municipal Code
To request collection service or report a problem with collection, please call (904) 630-CITY (2489) or visit myjax.custhelp.com.