The Office of Public Parking operates public parking lots and garages and enforces the city's parking laws. The services provided by our main office include: citation and tag research and information; monthly permit parking; setting court appearances for parking citations; meter bag rentals; freight zone permits; and daily parking at parking facilities. To request service or report a problem, please call (904) 630-CITY (2489) or use the online customer service portal. For general parking information, please call (904) 255-5858 or email parking@coj.net.
Was my parking citation submitted to a collections agency? Parking citation fines and late fees which remain unpaid after 90 days shall be sent to a collections agency, and will incur an additional 40% of the amount owed at the time of submission.
Who do I contact if my parking citation was referred to a collection agency? Customers whose Parking citation fines and fees have been referred to collections should contact the collection agency for payment information and instructions. Contact the following agency for City of Jacksonville Public Parking citations: