Municipal Code Compliance
The Municipal Code Compliance Division (MCCD) aims to uphold a high-quality community environment by ensuring adherence to all relevant City standards. This involves promoting cooperation and coordination among Code Compliance, the Planning Department, the Building Inspection Division, any applicable licensing, and law enforcement agencies.
The Division is committed to promptly responding to public complaints and ensuring adequate follow-up for effective resolution.
Enforcement
MCCD enforces property maintenance, safety, and zoning codes, which affect the quality of life in Jacksonville. These laws address property nuisance, unsafe structures, residential/commercial minimum building standards, zoning, and (private property) junk vehicle violations.
Jacksonville Ordinance Codes
Property Safety and Maintenance Chapter 518
The Zoning Code Chapter 656
Litter Signs [on Public Property] Chapter 741
Addressing Requirements [Posting] Chapter 745
Request a Code Compliance Inspection
Please follow the steps to complete your concern, or you may call (904) 630-CITY [2489], and a customer service representative will receive your request for assistance and/or subsequent investigation by a Municipal Code Compliance Officer.
Tenant Complaint
To report issues with a rental unit, such as plumbing that does not work, exposed wires, holes in floors or ceilings, or any issue that might be a safety concern, please use this link and select Create Request under House or Unit Issues. Please provide details of your concerns and adequate contact information, listing the times and methods that are most convenient for contacting you.
All Other Property Safety and Zoning Complaints
You may notify us of an issue online now. Select the appropriate listing based on the description under each title.
Thank you for assisting us with improving the quality of life in Jacksonville!
Condemned Structure - Access Pass Application
The purpose of an access pass is to allow the owner of a Condemned or Unsafe structure(s) time to achieve compliance in accordance with Chapter 518, Property Safety and Maintenance Code.
No person, including the property owner, may enter a Condemned or Unsafe structure(s) without an active access pass.
Download the access pass application here, or pick up a paper copy in the lobby of the Municipal Code Compliance Division located at 214 North Hogan Street, 7th Floor.
Jacksonville Assistance and Relief Program (JAR)
The purpose of the Jacksonville Assistance and Relief Program is to facilitate a means of compliance to those who would otherwise be unable to achieve it due to disability or economic disadvantages. The Program’s objective is to provide the abatement services required at no cost to those citizens who qualify, thereby achieving compliance and beautification of the City while not unduly burdening its most vulnerable citizens.
f you cannot comply the violations on your property due to a disability or economic hardship, please feel free to see if you qualify for assistance.
City of Jacksonville Fees
Click here to view Municipal Code Compliance Division fees
The Municipal Code Compliance Division (MCCD) is located in the Edward Ball Building, 214 North Hogan Street, 7th Floor. Regular hours of operation are 8 a.m. – 5 p.m., Monday through Friday.
214 North Hogan Street
Jacksonville, FL 32202
(904) 255-7000 | Fax: (904) 255-8920