District 10 Holiday Office Closure
The office of Councilwoman Brenda Priestly Jackson, District 10, will be closed Monday, December 23, 2019 through Friday, January 3, 2020. All City Council business will resume Monday, January 6, 2020. Please see the resources below that can be accessed while the office is closed for the holidays.
Service Requests:
To report an incident, request a service, or register a complaint, call 630-CITY (2489) or report it online at myjax.custhelp.com.
If your issue type or description is not found in the list of standard issues on this system, please call 630-CITY (904-630-2489) or e-mail myjax@custhelp.com for assistance.
​Residential Waste Collection Schedule:
Click here to look up your regular waste hauler schedule. View the holiday waste pickup schedule here.
Emergency:
In an emergency, always dial 9-1-1 (TTY Services Available) and the operator will direct your call based on the nature of the emergency.
Members of the hearing impaired community can access 9-1-1 using a TTY phone system. TTY phones have special tones that the receiving units in the JSO Communications Center translate into text. All JSO dispatchers are trained to assist customers who use TTY equipment. Notice Under the Americans With Disabilities Act
Jacksonville Sheriff's Office:
Non-Emergency: 904.630.0500
General Information: 904.630.7600
Public Records Request
Victim Advocates: 904.630.1764
All City Government Departments
Click here to see a full list of all City of Jacksonville departments.
Prepare for a Hurricane and Be Safe in District 10
The City of Jacksonville's Emergency Preparedness Division and Councilmember Brenda Priestly Jackson urge you to stay alert and make sure preparations have been made for the impact of a hurricane.
In preparation for the impact of a hurricane, download the City of Jacksonville's JaxReady app. With the JaxReady app, you can search for your evacuation zone, find open emergency shelters, monitor the storm and much more! Download the app through Google Play for Android or the App Store for Apple mobile devices. You can also contact 904-630-CITY (2489).
View all available City of Jacksonville emergency resources on the
Emergency Preparedness website.
Other Emergency Resources:
Special Medical Needs services are available for residents who are medically dependent on electricity (i.e. electricity needed for life-supporting equipment), oxygen, or individuals with physical, medical, cognitive impairment, or sensory disabilities who may require basic assistance from medical professionals. Learn more and register here.
To find out if you are in an evacuation zone, click here.
To report drainage issues caused by the storm, call 904-630-CITY (2489) or visit the MYJAX website.
To report JEA power outages, call 904-665-6000 and learn more about JEA's Restoration 1-2-3 process.
Sandless, water activated sandbags are available for purchase through the American Red Cross.
Sandbags and sand can be purchased locally at Home Depot, and Lowe's.
Advance online purchase with ship-to-store or home delivery apply for the American Red Cross and Home Depot. Those wishing to help by purchasing sand bags to donate to our elderly, disabled and financially vulnerable neighbors, please contact the Council District 10 office via email at BPJackson@coj.net or klhodges@coj.net.
American Red Cross
751 Riverside Ave
Jacksonville, FL 32204
(904) 358-8091
Home Depot
855 Lane Ave South
Jacksonville, FL 32205
(904) 781-6208
Home Depot
12111 Lem Turner Rd
Jacksonville, FL 32218
(904) 766-2818
Lowe's
5155 Lenox Ave
Jacksonville, FL 32205
(904) 486-1260
Lowe's
3125 City Square Dr
Jacksonville, FL 32218
(904) 696-4063